Conditions

During the tour there will be several stops where we can enjoy, at no additional cost, the experience of the Stand Up Paddle and a session of Snorkel through crystalline funds full of life.

Routes: The Route to be carried out will be conditioned by the state of the sea and the wind, prioritizing comfort, safety and adapting the excursion to the age and physical condition of the clients, so that everyone can enjoy an unforgettable experience.

Departures: They are carried out from the port of Mahón as long as the maritime conditions allow it. Otherwise, one of the alternative routes will be sought or the excursion will be cancelled.

Bookings:They can be reserved through the web, by phone or by WhatsApp. Once we receive your request, we will confirm that we have availability and contact you to confirm the date of the excursion or to find an alternative date.

Capacity: Our boat has capacity for 12 passengers, but for excursions groups of maximum 10 passengers are made in order to offer greater convenience and comfort.

Children: It is an activity suitable for the little ones and for all ages and physical conditions, since we adapt the activity to our passengers. On the boat we have vests for all ages and shaded areas to shelter from the sun.

Rental: The rental includes all security measures and insurance for passengers. Available boats and their features can be found on the boats page.

Cancellations by the company:

In the case of canceling an excursion for:

  • Bad sea or weather conditions.
  • Ship breakdown.
  • Skipper indisposition.

In these cases, whenever the client wishes, an alternative date will be sought to carry out the excursion and in the case of not finding an alternative date due to lack of availability, the full amount paid will be refunded.

It is the criteria of the skipper of the boat that determines if the maritime and environmental conditions are adequate or not to be able to enjoy the excursion.

Being an outdoor activity, it must be taken into account that environmental conditions may vary and may not always be ideal: cloudiness, wind, presence of jellyfish; Conditions that will not always be grounds for cancellation and that will depend on the criteria of the employer.

Cancellations by clients:

There will be no refund of the amount paid in the following cases:

  • When the passengers do not show up at the point of departure to carry out the excursion at the indicated time.
  • Cancellation of any of the contracted places.

The client may cancel his reservation and the percentage of the amount that will be returned will depend on how far in advance he does so:

  • Up to 2 weeks before the date: refund of 100% of the prepayment made.
  • Up to 1 week before the date: refund of 50% of the prepayment made.
  • Less than 1 week from the date: refund of 0% of the prepayment made.

Booking changes

The client may request a change of date and time, always subject to availability and the cancellation conditions indicated above.

Liability: The company is responsible for accidents or damages and as indicated above, there is insurance for passengers.